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The First Stop Funding Guarantees
 
When shopping for a home loan, low rates, low fees, and dependable service are essential to you and your decision. Here at First Stop Funding, it's also important to us. We understand that you do have choices, there are millions of brokers and lenders out there to choose from. That's why we have established our guarantees to make sure that First Stop Funding puts our customers first. We look forward to having the opportunity to earn your business.

 

We’ll match and beat any competitors offer to earn your business! The First Stop Funding Match & Beat Guarantee applies to 1st Trust Deed conforming products that meet Fannie Mae & Freddie Mac guidelines only. Match & Beat Guarantee does not apply to subordinate lien mortgage products. To be eligible to receive our Match & Beat Guarantee, you must provide a signed system-generated, and complete Good Faith Estimate (GFE) and Truth-in-Lending Disclosure from a direct lender that shows an identical loan program, and includes lender closing costs, discount points, and loan lock term. All competition offers must be in writing and dated the same date on which First Stop Funding is providing our offer. All other forms of quotes will not be accepted, this includes but not limited to emails or faxes. You must notify First Stop Funding of the competing offer within 24 hours of receipt of offer and allow First Stop Funding to compete and earn your business.

First Stop Funding will review and verify the rates and fees listed on the documents submitted. First Stop Funding will then have the option to beat the competitor’s pricing with a superior offer or pay you $500. If we provide a superior loan offer, you must lock in the rate and fees with us at that time. If we do not provide a superior offer, to be eligible for $500, you must send us a  copy of the final HUD-1 Settlement Statement and a signed note from the competing lender confirming that you closed your loan with the exact terms specified in the GFE that you supplied to us within 30 days of closing. In addition, a written letter of intent must be provided, notifying us that you intend to exercise your Match & Beat Guarantee when your loan closes. This guarantee applies only to new customers and is not applicable if you already have a loan in process with us.

 

A personal loan consultant will contact you by phone or e-mail within one hour of your initial online loan application, provided you apply during normal business hours. If you do not receive a response from a loan consultant, we will deduct $100 dollars from your closing costs when you close with First Stop Funding.

 

First Stop Funding will close your purchase on the close of escrow date, as long as your application is received at least 30 days in advance. First Stop Funding will deduct $50 off of your closing fees for every business day delayed beyond your close of escrow date, not to exceed a maximum of 5 days. To be eligible, for this guarantee, you must apply for a purchase transaction through First Stop Funding. This guarantee does not apply if the delay in closing is due to a third party outside of our control. In addition, you must complete and return the application packet within 3 business days. If additional documentation is required, you must provide the information within 1 business day of our request. To receive this guarantee, you must close your loan with First Stop Funding.